Mozilla now charges for "premium" Firefox support


As a part of its efforts to additional diversify its income streams, Mozilla is launching a brand new premium service aimed toward enterprise clients that use its open-source Firefox browser.

The firm’s new service is named Firefox Premium Support and it’ll present organizations with a number of advantages together with the power to privately submit bugs, get important safety bug fixes with a service-level settlement and contribute to the browser and its roadmap for future releases beginning at $10 per consumer. 

Users may even obtain proactive notifications on important Firefox occasions such because the current introduction of DNS-over-HTTPS.

In addition to the paid model, Mozilla can be providing enterprise clients a fundamental model of Premium Support for free which permits them to submit bugs publicly, entry a self-service information base and get group support.

New income streams

Mozilla presently earns quite a lot of its income from search offers it has made with Google and different serps. However, the corporate is starting to discover different paid providers corresponding to Firefox Premium Support and its not too long ago introduced Firefox Private Network VPN product.

Firefox Private Network could not have the phrase VPN in its title, however the service supplies Firefox customers with most of the identical options together with the power to entry a personal community whereas related to public Wi-Fi and permitting them to hid their location from web sites and advert trackers whereas on-line. The service is presently free however Mozilla may find yourself providing a premium model which customers must pay for.

Another approach Mozilla is exploring non-search associated income choices is thru Pocket which it acquired in 2017. The service permits customers to save lots of net articles to a studying checklist and the corporate is utilizing it to advocate content material to Firefox customers wen they open a brand new tab.

In current months, Mozilla has been making an attempt to place itself as a extra privacy-focused various to Google Chrome, Microsoft Edge and different net browsers. Firefox Premium Support and Firefox Private Network may simply be the start of recent paid providers from Mozilla as the corporate appears to be like to broaden its income past search offers.

Via ZDNet

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