There’s no official Switch exchange program, says Nintendo


A Nintendo spokesperson rebuffs studies that there’s an current exchange program for brand new Nintendo Switch house owners to swap their newly-purchased items in for the improved mannequin that dropped early July.

A slew of studies emerged late final week indicating that the Kyoto-headquartered producer has been letting customers exchange Switch items bought after July 17 for Version 2, so long as they cowl transport and transport insurance coverage prices. These studies got here after the quiet launch of the up to date model of the Nintendo Switch, which now boasts a greater battery lifetime of as much as 9 hours.

However, in a statement to The Verve, a spokesperson for the corporate says that they really “should not have a Nintendo Switch exchange program.”

But, they’re welcoming exchange requests

Still, all will not be misplaced. While there’s no official Switch exchange program, that doesn’t imply which you can’t get yours exchanged.

These studies of Nintendo permitting exchanges have been corroborated by many customers who’ve had an identical expertise, with one user saying they even made an exception for him although he ordered his on July 14th, as his supply date was on the 19th. Additionally, Polygon got in touch with Nintendo’s customer service department and confirmed that they’re certainly welcoming such exchange requests.

Even the Nintendo spokesperson’s assertion to The Verve appears to trace at this unofficial exchange coverage: “We all the time need gamers to get pleasure from their Nintendo Switch programs, and if something ever will get in the way in which of that, we encourage them to go to for assist, or to contact our shopper assist staff.”

Of course, however the improved battery life, there’s no evident distinction between the earlier model and the present one, in accordance with one review. If as much as three hours extra of juice is one thing price paying transport prices for – to not point out, being on maintain for a very long time – it will probably’t damage to name them as much as see if you will get yours exchanged as effectively.

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